How to Fix “Outlook Stuck in Offline Mode” Issue? – [Solved]

Admin ~ Modified: January 30th, 2023 ~ Computer, How To, MS Outlook, Technology ~ 6 Minutes Reading

Introduction

Microsoft Outlook is widely considered as the premier email client for professional communication, particularly in the corporate sector. Organizations widely use it due to its robust features and easy-to-use interface. However, despite its popularity, users may occasionally encounter issues with Outlook, such as Outlook being stuck in offline mode. When this happens, users cannot send or receive emails and try to restart Outlook, or their internet connection does not resolve the issue.

However, the cause of this problem can vary, but it is important to understand the reasons to troubleshoot and resolve the issue effectively. To fix the problem and get back to work, it’s helpful to understand why it’s happening and follow the steps to fix it. In this article, we will provide you the most common reasons that cause the Outlook Stuck Offline Mode issue and possible solutions to fix it.

Why Outlook Stuck in Offline Mode?

Due to an internet connection, router, modem, or network settings issue, Outlook may get stuck in offline mode.
Incorrect account settings, like invalid login credentials or server settings, can also cause Outlook to become stuck in offline mode.
Malware or a virus on your computer can cause Outlook to become offline. This is because malware or viruses can interfere with the normal functioning of the Outlook application, causing it to become unresponsive or stuck in offline mode.
Another common cause of Outlook being stuck in offline mode is a problem with the Outlook application itself. This issue may arise due to problems with the application’s settings, issues with its installation or conflicts with other software installed on your computer.

Manual Ways to Fix Outlook Stuck in Offline Mode Issue

We can resolve Outlook stuck in Offline mode issues with the help of the manual method. Below mentioned are the four best manual solutions to fix it, you can choose any of them.

Solution 1: Reset the Offline Working Mode and Re-connect7

Outlook features a “Work Offline” option located within the “SEND/RECEIVE” tab. To reset this mode and re-establish a connection to the Exchange or mailbox server, select the “Work Offline” option.

The status should indicate that the connection has been re-established, displaying “Connected: Exchange Server” or a similar message in the status panel. If the connection is not re-established, it is recommended to verify internet connectivity and attempt the process again.

Solution 2: Open Outlook in Safe Mode

It is one of the other alternatives to fix Outlook stuck in offline mode issue. Here, you have to open your Outlook safely by following the steps below.

Firstly, run the Command by pressing the Win+R tab.
Then, enter the command “outlook.exe/safe”.
This will open a new dialog box that displays the name of the profile.
Lastly, select the box corresponding to the default profile and click “OK” to proceed.

Solution 3: Disable Faulty Add-ins

Certain add-ins may disrupt the functionality of the Outlook profile. To fix this problem, disable any malfunctioning add-ins by following the below steps.

Firstly, open the Outlook application and navigate to the “File” button.
Then, from the list of preferences, click on the Options button.
After that, it will open a new wizard, where you can select the Add-ins option.
Select the “Go” option in the add-ins section under Manage.

This will allow you to manage the add-ins that are currently active.

Solution 4: Create a new Profile

Sometimes, this error occurs because of an incorrect configuration of the Outlook profile. In that case, it is necessary to create a new Outlook profile. The below steps will help you in creating your new profile:

Firstly, select the “File” tab in the Outlook application.
Then, navigate to “Account Settings” and click on the Manage Profiles option.
After that, select the “Show Profiles” option and click on the Add option.
Finally, enter the desired profile name and select “OK” to complete the process.

Once the new profile has been created, it can be selected by going to “File” > “Account Settings” > “Change Profile.” This will close the current Outlook session. After restarting Outlook, select the new profile name from the list of available options in the drop-down menu.

These are the four best manual solutions to Outlook stuck in offline mode. However, if you face any difficulty while performing these manual methods, you can also go with the advanced professional solution that will help you to resolve all Outlook issues in few clicks. Thus, you will get out of this problem by using technical method which immediately resolves the error of “Outlook stuck in offline mode” and load the profile normally.

Fix “Outlook Stuck in Offline Mode” Issue with Expert’s Choice?

However, manual solutions are not capable enough when the problem is severe. In that case, you need to prefer to choose an expert’s choice i.e. Outlook PST Recovery Tool. It is a comprehensive solution for users which is specially designed to repair corrupt or inaccessible PST files. In addition, it is an effortless solution for technical and non-technical users. The tool has straightforward options which can quickly recover your PST file and resolves the problem of Outlook getting stuck while loading the profile.

Simple Steps to Repair PST Files using Professional Solution

Download and install Outlook PST Recovery software in your system.
Click on “Add File” option to add PST File(s) into software panel.
Use dual scan mode i.e. “Quick” and “Advance” to add PST files.
Once the scanning of PST file is done, select your required folder and preview your emails and its attachments.
Select the required emails and click on export button from menu bar or “Export selected” option.
Choose desired saving option (PST, PDF, MSG, EML, HTML, Office 365).
Click on Export button to recover healthy PST file.

Conclusion

Outlook getting stuck in offline mode is a common problem that can be caused by a variety of factors such as network connectivity issues, problems with an internet connection, router, modem, or network setting. In this blog, we have discussed that this issue can be resolved either by using the manual method or a professional software solution. You may select any option that aligns with your preferences. Usually, it is recommended to choose a professional way i.e. Outlook PST Repair Tool to remove uncertainties of data loss. It’s a simple and effortless approach for users to troubleshoot Outlook stuck on loading profile in couple of steps.